How to buy

Use the quote form. Write each product as a box code followed by a number of boxes. A code stands for one product at one strength in a box of 10 vials: KPV10 is KPV at 10 mg, NP810 is Acetyl Octapeptide-3 at 10 mg. The range lists them all. Then name your company and the delivery province.

We ask for your company registration certificate, and for the licence covering your activity where the activity requires one. Universities and public research centres replace both with a letter on letterhead. Two more items complete the file: one named contact, writing from the company's own email domain, and a business address in Iraq for delivery. Orders that include research-grade products also need our end-use declaration, signed by someone with authority over the laboratory or the purchase. With all of that on file, the check is not repeated unless a document expires or your details change.

Every line carries two figures: the price in US dollars and the delivery date. The quotation comes within one working day and stays open for 14 days. Receiving a quotation costs nothing.

In federal Iraq, each consignment of imported cosmetics or chemicals needs a Certificate of Conformity under the Conformity Assessment Programme. An authorised inspection body issues it before shipment, confirming that the goods meet Iraq's requirements for their kind. The Kurdistan Region runs a separate scheme. The quotation states who handles the import formalities for your order, the Certificate of Conformity included.

An order exists only once you accept the quotation in writing. Payment is by bank transfer.

Delivery is to business premises we have checked. A certificate of analysis is packed for each batch, and the delivery note records every batch number with its expiry date. Packing and the goods-in checks are on delivery and storage.

Nothing in the range is sold from a shelf. Once your list is settled, send it as a pre-order: each line comes back with a confirmed price and date, and no charge arises before that confirmation. While you are still weighing products or quantities, a quote request suits better.

A company placing orders every month or two can open an account. Its documents are checked a single time, and its quotations start from the quantities it usually takes.

• Every box code you need, with a box count beside it
• Company registration number and, if your activity needs one, the licence; or the institution's letter
• Who the contact is: name, job title, company email, telephone
• The delivery address, with its province
• Where research-grade products are on the list, who will sign the end-use declaration