The four stages
- Your list: each box code from the range, with a box count.
- Our confirmation: a price and a date for every line.
- Your answer. Accept, and the order is placed. Stay silent, and the confirmation simply lapses, with nothing owed.
- Delivery to your premises, together with the certificate of analysis for the batch supplied.
Worth knowing beforehand
- New buyers pass a one-time check first: company registration certificate, any licence the activity requires and, for research-grade products, a signed end-use declaration. Who can buy lists it in full.
- The certificate you receive is the one for the batch actually delivered.
- Should a confirmed date slip, you hear from us the day we learn of it.
Every step from list to goods-in is recorded on how to buy.