Terms of supply

Iraq Peptides is the trading name used on this website. The company that sells to you is named on your quotation and on your invoice.

We supply organisations: cosmetic companies and factories, brand owners, university and company laboratories, research centres, pharmaceutical companies and scientific offices, and distributors, in federal Iraq and the Kurdistan Region. We do not supply individuals or consumers, and we do not sell through social media. By ordering, you confirm that you are buying for your organisation's business and that the person placing the order has authority to commit it.

• Your company registration certificate and, where your activity needs one, the licence for it. A university, research centre or public body sends a letter on its letterhead naming the department and the person responsible.
• For research-grade products, the signed end-use declaration.
• For cosmetic-grade products, a short description of the cosmetic products the ingredient will go into.

We may ask for more, and we may decline any order. You confirm that the documents you send are genuine and current, and you tell us when anything in them changes. Who can buy: eligibility

• We reply to a request for a quotation within one working day.
• Quotations are in US dollars.
• A quotation is valid for 14 days unless it states another period.
• A contract is made when you confirm a quotation in writing and we acknowledge your order. The products, strengths, quantities, prices and delivery terms on the acknowledged quotation form part of the contract.
• Every product is supplied to order. Delivery dates are estimates.

• The price is the one on the acknowledged quotation. The quotation states whether it includes taxes, customs duties, clearance and delivery.
• Payment is by bank transfer.
• Payment is in full before dispatch, unless other terms are agreed in writing. Charges made by your own bank are yours to pay.

Where goods enter Iraq in your name, you hold the registrations, licences and importer records the import needs, and you pay the duties and charges that fall on the importer. Cosmetics and chemicals imported into Iraq need a Certificate of Conformity for each consignment under the Conformity Assessment Programme. For it and for customs we provide the commercial invoice, the packing list and the manufacturer's certificate of analysis, and on request, where the manufacturer issues them, the specification, the safety data sheet and the certificate of origin. Importing cosmetics into Iraq

• Research-grade products are for laboratory research only. You will not use them, or allow them to be used, in or on people or animals, and you will not resell or pass them on for such use.
• Cosmetic-grade products are ingredients for cosmetic products applied to the outside of the body, made and sold under your own registration. They are for no other route of use.
• You hold every licence and registration that your own manufacturing, use or resale needs, from the federal authorities or the Kurdistan Region's, as the case may be.
• If we have reason to believe a product is being used or supplied outside these limits, we may stop supplying you at once and cancel open orders.

We give no advice on use in people or animals, on amounts for such use, or on treatment, and nothing on this website or in our documents is such advice. Technical data we pass on from a manufacturer, such as a published use level in a cosmetic formula, is the manufacturer's information. Whether it suits your product is your decision.

• We deliver to the business address in Iraq on the acknowledged quotation. A person authorised by your organisation receives the goods and signs for them.
• Delivery times are estimates unless the quotation fixes a date.
• The quotation states the delivery charge.
• Risk in the goods passes to you on delivery, unless the quotation states other delivery terms. Ownership passes once we have been paid in full.

Check every delivery when it arrives. Report damage, shortages and wrong items within 48 hours of delivery. For a quality complaint, tell us within 48 hours of delivery that you are testing, and send your results when they are ready. Our claims and returns policy sets out how, and forms part of these terms.

Each batch comes with the manufacturer's certificate of analysis. Its specification, safety data sheet, technical data sheet and certificate of origin are available on request, where the manufacturer issues them. We warrant that the goods match the certificate for their batch. We give no other warranty: none that a product suits a particular experiment, formula or purpose, and none that a research-grade product is fit for use in people or animals, because it is not.

Storage, handling and disposal are your responsibility from delivery. Store each product as its label and safety data sheet direct. Delivery and storage

You may withdraw a request at any time before you confirm a quotation. After confirmation, ask us first: a product ordered from the manufacturer for you may not be cancellable.

Our total liability for an order is limited to the price paid for that order. We are not liable for loss of profit, loss of production, the cost of recalling your own products, or any other indirect loss. Nothing in these terms limits liability for fraud or gross fault, or any liability that the applicable law does not allow to be limited.

If customs holds, transport failures, border closures, strikes, regulatory action, a manufacturer's failure or another event outside our reasonable control delays or prevents delivery, we tell you as soon as we know. Either of us may then cancel the goods affected, and we refund what you paid for goods not delivered.

We keep a record of every supply: the buyer, the batches and the documents. We cooperate with the federal Ministry of Health, the Kurdistan Region's Ministry of Health, customs and other competent authorities, and give them records when the law requires it.

We use the formulas, volumes and plans you share with us only to quote and supply you. We pass them to no one else, except to a manufacturer or courier where the order needs it, or to an authority where the law requires it.

We handle personal data as our privacy notice describes.

These terms are governed by the law of the Republic of Iraq. We will first try to settle any dispute by discussion. If that fails, it goes to the courts or arbitration named in your quotation.

We may update these terms. The version published on the day you confirm an order applies to that order.